Foreign Jobs

Customer Relationship Officer Jobs in Emirates NBD 2024

Emirates NBD Dubai is currently recruiting customer relationship officers for an intriguing opportunity. The goal of this article is to give a complete look at the duties, educational and experience requirements, benefits, pay scales, and application process for this important job in the banking industry.

Details of Customer Relationship Officer Jobs in Emirates NBD:

Title:Customer Relationship Officer in Emirates NBD
Company: Emirates NBD
Employment Type: Full-time, Part-time
Basic Salary: AED 4000-AED 8000 Per Month
Education:High School, Bachelor’s Degree, or Diploma
Experience:1-2 Years of Experience in Related Fields

Job Responsibilities:

Your position as a customer relationship officer is critical to ensuring the provision of exceptional banking services and fostering enduring customer connections.

  • Consumer Interaction: Establish and sustain robust consumer relationships via tailored interactions.
  • Financial Advisory: Provide clients with guidance and advice regarding their finances, enabling them to make well-informed decisions.
  • Account Management: Ensure the financial requirements of clients by supervising and managing their accounts.
  • Effectively managing and resolving customer concerns, complaints, and inquiries in a timely fashion.

Education and Qualifications:

A Customer Relationship Officer position with Emirates NBD Dubai requires the fulfillment of specific educational and qualification requirements.

  • The bare minimum required
  • A bachelor’s degree in business, finance, or a closely related discipline
  • Expertise in the English language.
  • Proficiency in interpersonal relations and communication

Check Also: Customer Support Jobs in Dubai – Apply Online


Benefits of Customer Relationship Officer Jobs in Emirates NBD:

  • Compensatory Competitiveness: To retain qualified professionals, Emirates NBD typically provides a competitive compensation and benefits package.
  • Employment Security: Financial institution jobs, such as those at Emirates NBD, are frequently characterized by a notable degree of job security due to their comparatively stable nature and reduced susceptibility to economic downturns.
  • Developing and Learning: CROs are provided with ongoing learning and development opportunities that enable them to augment their expertise and understanding in the fields of banking, finance, and customer relationship management.
  • Career Advancement: Emirates NBD may provide a structured career path with opportunities for advancement within the company, including promotions and the potential for more senior positions.
  • Engaging in networking: Engaging in employment at Emirates NBD, a renowned financial institution, presents an opportunity to cultivate a professional network within the banking and finance sector.
  • Comprehensive Instruction: CROs are typically provided with extensive training by the firm to ensure they possess the knowledge and abilities necessary to excel in their positions.
  • Considerable Customer Profile Exposure: By catering to a wide range of clientele, Emirates NBD equips CROs with practical knowledge and expertise in managing distinct client profiles, thereby augmenting their potency in managing customers.
  • Banking Proficiency: By acquiring knowledge of a vast array of banking products and services, CROs can provide clients with financial solutions.
  • Inter-functional Experience (CFU): By collaborating with various teams within the bank, CROs acquire a holistic understanding of banking operations and cross-functional expertise.
  • Advantages and Perks: Emirates NBD customarily provides supplementary compensation in the form of health insurance, retirement programs, and various other advantageous provisions.
  • Community Participation: CROs are allowed to engage in community and corporate social responsibility endeavors, thereby enabling banks such as Emirates NBD to contribute positively to society.
  • Life-Work Balance: Banking institutions generally offer paid leave and consistent work hours to promote a healthy work-life balance.
  • Proximity to State-of-the-Art Technologies: Emirates NBD will probably implement state-of-the-art banking technology and digital solutions, thereby granting CROs access to the most recent industry tools and methodologies.


Customer Relationship Officers at Emirates NBD Dubai are remunerated competitively every month, with a range of AED 400.00 to AED 8000, contingent upon their qualifications and level of experience. Performance-based bonuses may be applicable in addition to the base remuneration, thereby augmenting the overall compensation.

How to Apply For Customer Relationship Officer Jobs in Emirates NBD?

To apply for the gratifying position of Customer Relationship Officer with Emirates NBD Dubai, please follow these steps:

  • Online Application: Navigate to the career opportunities section of the official Emirates NBD website.
  • Construct Your Curriculum Vitae (Resume): Simplify the process of highlighting your pertinent qualifications, skills, and experiences in your CV or resume.


A rewarding career path is to join Emirates NBD Dubai as a customer relationship officer. You will be entrusted with the critical responsibility of delivering indispensable banking services and cultivating robust customer relationships. This position provides an opportunity for individuals with a financial background, exceptional communication abilities, and a strong desire to assist clients in attaining their financial objectives to advance their careers.

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People Also Ask:

  1. What is the salary of a relationship officer at Emirates NBD Bank?

    Emirates NBD Relationship Officer salaries in India range from ₹ 7.0 lakhs to ₹ 20.0 lakhs, with an average annual salary of ₹ 11.4 lakhs.

  2. What does a customer relationship officer do?

    Customer relationship officers handle the concerns of the people who buy their company’s products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.

  3. Is there a salary advance in NBD?

    An overdraft facility provides you with instant cash support up to two times your salary. The amount is available on your account and can be utilized via debit card, check, online transfers, or standing instruction payments. Terms and conditions apply. Interest rate at 1.5% p.m. (18% p.a.)

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