World Duty-Free, an industry-leading airport purchasing retailer, is currently looking to add enthusiastic and amiable customer service assistants to our staff. Ideal candidates for this position have a strong enthusiasm for providing outstanding customer service and a preference for operating within a dynamic retail setting. Visa sponsorship is currently being extended to suitably qualified international candidates who possess a fervent desire to represent our extensive assortment of products.
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Details of Customer Service Assistant Jobs in UK
- Company: World Duty Free
- Location: Jersey
- Vacancies: 2
- Salary: £11.45 an hour
- Country: UK
Education
- High school diploma or equivalent
Experience
- 1 year or less than 5 years
Responsibilities of Customer Service Assistant Jobs in UK
- Assist clients in the process of selecting products by offering guidance and information on a wide range of items.
- Efficiently manage sales transactions by processing both cash and card payments.
- Preserve an orderly, stocked, and sanitary store environment.
- Ensure that consumer displays are appealing and interactive.
- Assist with inventory management and stock replenishment.
- Assist customers with their inquiries and resolve problems in a constructive and expert manner.
Benefits of Customer Service Assistant Jobs
- Development of Communication Skills: Through their frequent interactions with consumers, customer service assistants hone their communication abilities. This can prove advantageous in professional and personal connections alike.
- Proficiency in Problem-Solving: Handling customer inquiries and issues contributes to the cultivation of robust problem-solving capabilities. The process of resolving diverse consumer issues improves one’s capacity for critical thinking and analysis.
- Customer Engagement and Networking: Consistent engagement with customers facilitates the establishment of professional connections. Developing favorable customer relationships can result in increased customer loyalty and favorable word-of-mouth recommendations.
- Gaining An Insight Into Customer Requirements and Preferences: Customer service assistants develop a comprehensive understanding of the requirements and preferences of customers. Businesses may find this insight useful in their efforts to enhance their products and services.
- Teamwork and Collaboration: In order to address complex customer issues, many customer service positions necessitate collaboration with coworkers. This encourages cooperation and facilitates the development of effective collaboration skills.
- Multitasking and Time Management: The ability to effectively manage time and handle multiple customer inquiries and duties concurrently imparts practical skills that are sought after in a variety of professional contexts.
- Emotional Intelligence: Emotional intelligence is developed through exposure to a range of consumer emotions. Customer service assistants are taught to manage delicate situations with tact and sensitivity while cultivating empathy for customers.
- Product Knowledge: Customer Service Assistants frequently acquire extensive knowledge regarding the products or services provided by their organization. Possessing such in-depth product knowledge may facilitate career progression opportunities within the organization.
- Career Advancement Opportunities: Numerous organizations provide career progression prospects, including but not limited to those within the customer service division. Promoting customer service assistants is a viable means for them to advance their careers.
- Transferable Skills: Transferable skills encompassed in customer service positions, including but not limited to communication, problem-solving, and collaboration. These proficiencies are greatly applicable across diverse industries and occupations.
Requirements for Customer Service Assistant Jobs
- Prior experience in customer service or retail is considered to be a benefit.
- Outstanding communication abilities and a customer-centric mindset.
- Work proficiency in a dynamic and fast-paced environment.
- Capacity to work a variety of schedules, including weekend work, early mornings, and evenings.
- An individual who is a proactive and positive team member.
- Possession of work authorization in the United Kingdom (visa sponsorship is granted to eligible international candidates).
How to Apply for Customer Service Assistant Jobs in UK
By visiting our recruitment page, interested parties may submit applications for the Customer Service Assistant position at World Duty-Free. Kindly include your curriculum vitae (CV) and a cover letter that elaborates on your customer service background and enthusiasm for the position with your application.
Conclusion:
World Duty-Free is an employer that values diversity and provides equal employment opportunities. Applicants with a passion for customer service and retail from all walks of life are encouraged to join our team and contribute to the dynamic and multicultural atmosphere of airport retail.
For More Info:
Email Your CV, and We’ll Find the Best Pathway For you: info@awakeuk.com
People Also Ask:
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Which skill is required for customer service?
Clear communication skills. This may seem obvious, but you’d be surprised at how many customers struggle to communicate with their customer service representative. In fact, 33% of clients say that efficiently answering questions is the most important skill that a customer service agent can have.
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How much do service assistants make in the UK?
The average salary for a customer service assistant is £24,899 per year in London. The average additional cash compensation for a customer service assistant in London is £3,490, with a range from £520 to £23,433.
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What does a customer service assistant do?
answer customer questions by phone, email, webchat, social media, or in person. give quotations and check product availability. sell products or services and take payments. handle complaints or pass them on to a supervisor.
