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Customer Service Specialist Jobs in Canada 2024 – Apply Now

To fill the position of Customer Service Specialist in Canada, NAV Canada is actively looking for committed international candidates. These jobs provide sponsorship for visas, making it a great chance for foreign nationals to work and support our aviation and air navigation services.

Details of Customer Service Specialist Jobs in Canada:

  • Company: NAV Canada
  • Location: 77 Metcalfe St., Ottawa, ON
  • No. of Vacancies: 10
  • Industry: Air Canada
  • Salary: CAD 20–CAD 40 per hour
  • Country: Canada



  • English

Benefits of Customer Service Specialist Jobs in Canada:

  • Competitive Compensation: Customer service specialist jobs in Canada generally come with good salaries and benefits, making them financially lucrative.
  • Multicultural Environment: Canada is a diverse and multicultural city, and customer service specialist positions allow you to engage with individuals from many walks of life and backgrounds, which may be a culturally enlightening experience.
  • Professional growth: Canada is a dynamic business hub with several prospects for professional growth and career progression in the field of customer service.
  • Global Business Exposure: Working in Canada may provide you with the opportunity to interact with foreign businesses and learn about global customer service specialist methods.
  • Language Skills: Because many customer service specialist positions in Canada require multilingual abilities, individuals can hone their language skills by learning English, Arabic, and other languages spoken by the diverse community.
  • Cultural Immersion: Living and working in Canada allows you to explore and immerse yourself in the local culture and lifestyle.
  • Safety and security: Canada is known for having low crime rates and excellent safety regulations, making it a safe and secure place to live and work.
  • Tax Advantages: Canada has no personal income tax, which might contribute to a higher net income.
  • Quality of Life: With contemporary infrastructure, healthcare facilities, and a comfortable lifestyle, Canada provides a high standard of living.
  • Travel Opportunities: Due to Canada’s strategic location, it is easy to travel to nations throughout the Middle East, Asia, and beyond.
  • Opportunities for Networking: Working in Canada allows you to create a global professional network and meet with specialists from many industries.
  • Training and Development: Many Canadian businesses engage in employee training and development programs to ensure that customer care representatives are well-equipped to give excellent service.
  • Recognition and Rewards: Some organizations in Canada provide recognition programs and awards for exceptional customer service Specialist performance.

Qualifications and Experience

  • It is desirable if you have prior expertise in customer service or a similar sector.
  • proficiency in written and spoken English for efficient communication.
  • Possession of a valid Canadian work visa (sponsorship will be given)

Responsibilities of Customer Service Specialist Jobs in Canada:

Among your duties as a NAV Canada customer service specialist could be:

  • giving customers, particularly pilots and air traffic controllers, outstanding customer service.
  • responding to questions and fixing problems with air navigation services.
  • helping to organize and plan the flight.
  • using computer technologies to enter and retrieve pertinent data.
  • working together as a team to guarantee effective service delivery.
  • following the rules and regulations about safety and security.

Requirements for Customer Service Specialist Jobs:

  • strong communication and interpersonal abilities.
  • Capacity to operate in a dynamic and fast-paced work environment.
  • proficiency with software and computer systems.
  • a desire to pick up new skills and adjust to new circumstances.
  • Prior aviation or air traffic management expertise is advantageous.

Check Also: Customer Service Executive Jobs in Dubai – Visa Sponsorship


Work Setting:

You will play a crucial role in the operations of NAV Canada, a premier provider of aviation services and air navigation recognized for its dedication to efficiency and safety in air travel. Our company offers a welcoming, cooperative atmosphere that promotes both professional and personal development.

Additional Information:

  • Those who qualify will be sponsored for a visa.
  • competitive benefits package and pay scale.
  • extensive possibilities for development and training.
  • We are an equal-opportunity employer at NAV Canada.

How to Apply for Customer Service Specialist Jobs?

Go to our official careers page to apply for Customer Service Specialist jobs at NAV Canada in Canada. to browse open positions and send in your application. Adhere to the website’s application procedures.

More Info


As customer service specialists, we are looking for people who are enthusiastic about aviation and customer service from all over the world to join the NAV Canada team in Canada. These positions give you the chance to work in a critical and dynamic business while enhancing the effectiveness and safety of air travel. Since NAV Canada is dedicated to diversity and inclusion, we invite all eligible applicants to apply. Come assist us in offering Canada’s best aviation navigation services!

  1. Is customer service a desirable profession in Canada?

    A customer service representative’s profession is excellent. The position offers numerous employment opportunities, flexible work hours, and work-from-home and remote work options. You can operate in a variety of fields with minimal qualifications.

  2. Is customer service a good career?

    Working as a customer service representative is a great career. The role has many job opportunities, flexible work hours, and work-from-home and remote opportunities. You can work in diverse industries with minimal qualifications required.

  3. Are jobs in customer service in Canada in demand?

    Employees and professionals who are bilingual and can enhance the consumer experience are in high demand. To navigate the now-permanent shift to remote work, employees need sophisticated selling and support skills. Continue reading to learn more about the trends influencing jobs in customer service and call centers.

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