More children are vaccinated, educated, and protected by UNICEF than by any other organization. We have done more than anyone else to influence laws and policies to defend children. We get things done. And we will not rest until the world is safe for all of our offspring.
This is a fantastic opportunity to become a Supporter Care Assistant for the UK Committee for UNICEF (UNICEF UK). You will join a team of eight individuals who are committed to providing the best customer service experience possible and seeking opportunities to strengthen our relationship with supporters.
You will have the ability to use a variety of communication methods and databases, as well as the experience and aptitude to do so. You will work collaboratively as part of a team; you will be proactive in problem-solving with a concentration on the supporter experience so that UNICEF UK can create a better world for all children. As the first point of contact for both our supporters and the general public, you will handle phone inquiries, emails, live chat, text messages, social media, and the occasional letter.
This position requires you to “think with your head and act with your heart” in order to ensure that our supporters have the best experiences possible. Occasionally, these can be challenging conversations with distressing subject matter, but you will have access to extensive support and knowledgeable colleagues.
Details of Supporter Care Assistant in UK
- Location: Stratford, Greater London
- Salary: £26,000 per year
- Job Type: Permanent, Full-time
- Position: Supporter Care Assistant
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Benefits for Supporter Care Assistant in UK
- Job Satisfaction: Supporter care assistants are essential in enhancing the quality of life of their patients. Being able to make a tangible impact on the daily life of an individual can be a highly rewarding and fulfilling experience.
- High Demand: The United Kingdom is experiencing a surge in the demand for care assistants as a result of an aging population and an increasing number of individuals who require care. This demand guarantees employment stability and a consistent supply of employment opportunities.
- Competitive Salary: Although entry-level salaries may be modest, care assistants can earn competitive earnings, particularly with experience, specialized skills, and additional responsibilities. Additionally, overtime work, weekends, and night duties may result in an increase in pay rates.
- Training and Development: A multitude of employers provide exhaustive training programs for care assistants, which encompass essential skills and knowledge. Career advancement is frequently facilitated by opportunities for additional education and certifications in specialized areas of care.
- Flexible Working Hours: Care assistant positions frequently provide the option of flexible working hours, such as part-time, full-time, shift work, and casual options. The ability to accommodate personal commitments and preferences can contribute to a more harmonious work-life balance.
- Progress in One’s Career: The care sector offers distinct opportunities for progression. With supplementary training and experience, care assistants may advance to senior care assistant positions, care coordinator positions, or managerial positions.
- An Array of Work Environments: Care assistants are capable of working in a variety of environments, such as nursing homes, private homes, hospitals, community centers, and residential care homes. This diversity enables employees to select environments that are most conducive to their interests and abilities.
- Personal and Professional Development: The role of a care assistant facilitates the acquisition of a variety of valuable skills, such as empathetic listening, time management, problem-solving, and communication. These abilities are applicable to numerous other occupations.
- Fostering a Collaborative and Supportive Work Environment: Care assistants frequently collaborate with other members of a team. Opportunities for mutual support and learning are presented by collaborating closely with other healthcare professionals.
- Employee Benefits: Numerous employers provide benefits packages that may encompass health insurance, pension schemes, paid leave, and employee assistance programs, thereby improving overall job satisfaction and financial security.
Frequently Asked Questions:
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How much is a care assistant paid in the UK?
The average care assistant salary in the United Kingdom is £11.49 per hour. Entry-level positions start at £20,865 per year while the most experienced workers can earn up to £28,089 per year.
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What is a supporter care officer?
The Supporter Care team is responsible for providing the highest level of customer care to those who interact with and support Dementia UK. As the Supporter Care Officer, you will help to maintain and drive fundraising growth.
